Global Glory (India) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
If you cancel your order before your product has shipped, we will refund the entire amount .
In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you within 10 to 15 days. We will not be able to cancel those orders that have already been processed and shipped out by us.
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 7Day Replacement Guarantee below.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the Global Glory (India) marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.